Returns & Exchanges

We want you to love your With Jéan pieces, but if something isn't quite right, we accept returns for store credit or refund within 21 days of delivery. All items must be in their original condition, unworn, and with all protective packaging and tags intact.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all original tags and hygiene seals are still attached to the garments.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.

4

Processing & Credit

Once our warehouse receives and inspects your return, please allow 5-7 business days for your refund or store credit to be issued.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing